Estate Agents Royal Wharf

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Privacy Policy

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At Estate Agents Royal Wharf, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal Information: Your name, email address, phone number, and other contact details provided when you make inquiries or request services.

  • Property Details: Information related to buying, selling, letting, or managing properties.

  • Financial Information: Payment details for services rendered, if applicable.

  • Technical Information: IP address, browser type, and cookies to improve website functionality and enhance your user experience.

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How We Use Your Information

Your data is used to:

  • Provide and manage property-related services (buying, selling, letting, and property management).

  • Respond to your inquiries and deliver customer support.

  • Enhance and optimize our website, services, and user experience.

  • Comply with legal or regulatory requirements.

  • Send you marketing and promotional materials (only if you’ve opted in).

Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

  • Legal or regulatory authorities when required by law.

  • Third-party service providers who help us deliver our services (e.g., mortgage brokers, solicitors, maintenance contractors).

  • Trusted business partners or affiliates assisting in property-related transactions.

Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to any inaccurate information.

  • Request deletion of your data, where legally permissible.

  • Opt out of marketing communications at any time.

Data Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. While we work hard to secure your information, no system can guarantee 100% security.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and ensure proper site functionality.

We use the following types of cookies:

  • Essential Cookies – Required for the website to function properly.

  • Performance Cookies – Help us analyze how users interact with our website.

  • Functional Cookies – Remember your preferences and enhance your experience.

  • Marketing Cookies – Serve relevant property promotions and advertisements.

You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, terms, or privacy practices. Please review their respective privacy policies before providing personal information.

Acceptable Use Policy

Any use of our website must comply with applicable laws and respect the rights of others. Abuse, misuse, or attempts to compromise site functionality or security are prohibited.

Updates to This Policy

This Privacy Policy may be updated occasionally to reflect changes in services, laws, or technology. We encourage you to review this page periodically. The latest version will always include a revised “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or your data, feel free to contact us:

📧 Email: info@estateagentsroyalwharf.co.uk
📞 Phone: 0207 183 5337

By using our website and services, you agree to this Privacy Policy.